INVISION 2020 PREMIUM SERVICE PLAN

WomanRemoteTV.jpg
WomanRemoteTV.jpg

INVISION 2020 PREMIUM SERVICE PLAN

225.00 every 3 months

24/7 "Proactive" Support

Phone, Email, Chat, Text

*$225 / 3 months - Plus Hardware & Install on Legacy Systems

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Remote Tech Support

  • Hours Of Availability: 24/7 365

  • How to Contact Support: Phone, Email, Chat, Text, Unlimited

On-Site Support Business Hours M-F (8AM-5PM)

  • Hourly Rate: $95/hr 1hr min

  • Trip Charge: Waived

Off Hours On Site Support Nights and Weekends (8AM-8PM)

  • Hourly Rate: $150/hr

  • Trip Charge: $Waived

Other Included Benefits

  • ProActive 24/7 Monitoring

  • Reactive 24/7 Monitoring

  • Priority On- Site Tech Support Scheduling

  • Telco / Cable Authorizations for Full Account Management

  • 5% Equipment Discount on Upgrades

  • OVRC Home App support