INVISION 2020 SELECT SERVICE PLAN

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AdobeStock_212074542.jpg

INVISION 2020 SELECT SERVICE PLAN

90.00 every 3 months

24/7 "Reactive" Support

Email, Chat, Text only

*$90 / 3 months - Plus Hardware & Install on Legacy Systems


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Remote Tech Support

  • Hours Of Availability: 24/7 365

  • How To Contact Support: Email, Chat, Text, Unlimited

On-Site Support Business Hours M-F (8AM-5PM)

  • Hourly Rate: $95/hr 1hr min

  • Trip Charge: $95/hr

Off Hours On Site Support Nights and Weekends (8AM-8PM)

  • Hourly Rate: $150/hr

  • Trip Charge: $125

Other Included Benefits

  • Reactive 24/7 Monitoring - YES

Excluded from Invision 2020 Select Plan

(available to Invision 2020 Premium Customers Only)

  • ProActive 24/7 Monitoring

  • Priority On- Site Tech Support Scheduling

  • Telco / Cable Authorizations for Full Account Management

  • Equipment Discount on Upgrades

  • OVRC Home App support